Brain Trust members John Patterson and Chip Bell how the recent recession forever changed how customers interacted with businesses.
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The Age of the Customer®

Small business expert explains why you should identify every customer as an asset to your company, no matter what they do.
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Developer of The Woman’s Advantage® Group and The Woman’s Advantage® Mary Cantando offers five ways to ensure business owners secure their customers' loyalty.
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Brain Trust member Joanne Black explains why the power of personal interaction will still trump technological interaction.
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To complete his three-part series, Small Business Advocate Jim Blasingame explains the basics of crowdfunding capital.
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The Small Business Advocate Jim Blasingame discusses the differences between crowd funding and crowd funding and how it can affect your small business.
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Brain Trust member Russ Madlener identifies and explains five steps small businesses should take to successfully upgrade their technology to Windows 8.
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Jim Blasingame discusses how business will continue to be redefined due to the needs — and wants — of the customer.
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Jim Blasingame writes about being relevant as a seller.
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Jim Blasingame writes about The Age of the Customer® and how you need to prepare for the moment of relevance.
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